DILAPIDATIONS RESEARCH - DILAPIDATIONS SURVEYORS, CONTINGENCY FEES, ETHICS, TRANSPARENCY
AND CONSUMER PROTECTION
As part of his College of Estate Management Master of Science in Surveying Degree,
our Surveyor, Michael Warren BSc(Hons) MSc chose to examine in his dissertation the
issue of ‘contingency fee’ terms of appointment for surveyors when providing dilapidations
service to the public and the associated ethics, consumer protection and transparency
issues as such issues had been vigorously debated since 2007 and were seemingly divisive
and remained contentious within the community.
In preparing his dissertation, Michael conducted a large online questionnaire survey
of dilapidations community practitioners targeting both surveyors and legal practitioners
who were active within the community and received 242 completed questionnaires (including
one from a Technology and Construction Court Judge) making this the largest known
independent study on the topic. Michael sought to examine if there were differences
in perceptions between the two communities as to the appropriateness of contingency
fees for surveyors in dilapidations. The study revealed a degree of uncertainty and
ignorance within the surveying community on such matters but also found that majority
conclusion within each professional discipline consulted was that contingency fees
for surveyors are not appropriate.
With the kind consent and permission of the College of Estate Management, the questionnaire
data from the dissertation questionnaires and a copy of Michael's dissertation can
be downloaded via the PDF links to the right.